Galaxy S7 & S7 Edge: The Ultimate Galaxy S7 & S7 Edge User Manual - How to Start Using and Get the Most Out of Your Samsung Galaxy S7 and S7 Edge + Little Known Tips and Tricks! (Booklet) by Jason Dyer Apr 23, 2016. View and Download Samsung GALAXY S7 repair manual online. GALAXY S7 Cell Phone pdf manual download. Related Manuals for Samsung GALAXY S7. Cell Phone Samsung Galaxy S7 User Manual (301 pages). Phone Samsung GALAXY S7 User Manual (233 pages) Cell Phone Samsung Galaxy S7 User Manual (225 pages) Cell Phone Samsung Galaxy S6 edge User Manual. We have 13 Samsung Galaxy S7 edge manuals available for free PDF download: User Manual. Activate Sprint Worldwide Service On Your Account 148. Your Phone's SIM Card For International GSM Roaming 148. Enable Global Roaming Mode 149. Set The Communications Method For Global Use 150. Get access to helpful solutions, how-to guides, owners' manuals, and product specifications for your Galaxy S7 Edge (T-Mobile) from Samsung US Support.
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You are here: Getting Help > For Assistance > Troubleshooting
Troubleshooting
Check the questions and answers below for troubleshooting solutions for common phone issues.
Check Here First
Problem: Phone freezes/operation is unstable.
Solution: Turn the phone on again. If you are unable to turn the phone off, remove and replace the Battery, and then turn the phone on again. Data that was being edited is erased after your phone is powered on again.
Problem: Operation is unstable after a new application was installed.
Solution: The newly installed application may be the cause. Uninstall the application in Safe mode. See Uninstall an App. To turn the phone on in Safe mode:
- Press and hold the Power/Lock key > touch and hold Power off, read the disclaimer for safe mode, and then tap OK.
- After turning the phone on in Safe mode, 'Safe Mode' appears at lower left.
- After restarting in Safe mode, your phone can be powered on as usual.
- Before turning the phone on in Safe mode, it is recommended that you back up important data.
- By powering the phone on in Safe mode, added widgets may be deleted.
Problem: Cannot use phone, mail, or Internet.
Solution 1: Check whether you are where signal is weak or out of service area.
Solution 2: Power the phone on again.
Solution 3: Is the phone in Airplane mode? To check that Airplane mode is canceled:
- From home, tap Apps > Settings > Connections > Airplane mode.
Solution 4: Is data communication disabled? To check that data communication is enabled:
- From home, tap Apps > Settings > Connections > Data usage > Mobile data.
Solution 5: Is a disabled access point set? To reset to initial settings:
- From home, tap Apps > Settings > Connections > Mobile networks > Access Point Names > More options > Reset to default.
Problem: Battery level goes down quickly.
Solution: Are you where signal is weak or have been out of service area for a long period? Calling where signal is weak or being out of service area uses a lot of Battery.
Problem: Cannot install applications.
Solution: Applications cannot be installed with only a little free space on the phone or SD card. To check free space, see Storage Settings. Applications not supported by your phone cannot be installed.
Samsung Galaxy 8 User Manual
Problem: Cannot unlock screen.
Solution: Power the phone on again. If you are unable to turn the phone off, remove and replace the Battery, and then power the phone on again. Data that was being edited is erased after the phone is powered on again.